About Lincom Group
We’re proud of where we’ve come from. We’re clear on where we’re going. And we remain committed to the values that started it all.
30+ years of lincom group
Lincom Group: Over three decades of building, expanding, and evolving
Every business has a beginning. Ours started with one man, a deep respect for machinery, and a belief that doing the right thing by customers would always matter.
Founded in 1995, Lincom Group has grown into one of Australia’s most trusted suppliers of material processing equipment and services. What began as a family business has evolved into a national operation supporting customers across Australia, Papua New Guinea and the Pacific.
As industries have evolved, so have we. What hasn’t changed is our approach. We listen first. We take the time to understand how a site operates, what pressures our customers face, and what success actually looks like for them. Then we apply the right equipment, backed by practical advice and ongoing support.
Our story isn’t just about machines. It’s about relationships, trust, and showing up when it counts.
Lincom Group would not exist without Roy Watterson.
The legacy of Roy Watterson
Born in Ireland and drawn early to machinery and business, Roy built a career that took him across continents before he established Lincom Group in Australia. From the beginning, his intent was clear: build a business grounded in integrity, technical understanding and long-term relationships — not short-term wins.
Under Roy’s leadership, Lincom Group grew steadily, expanding into new markets and introducing world-class equipment to Australia. He built a reputation for reliability, trust and practical thinking, earning the respect of customers and industry partners alike. No matter how much the business grew, Roy remained hands-on, approachable and deeply connected to both customers and his team.
The foundations Roy laid continue to shape Lincom Group today. His standards, values and way of doing business remain central to how the company operates, carried forward under the leadership of his son, Managing Director Stephen Watterson.
The importance of support
At Lincom Group, delivering a machine is never the end of the job — it marks the start of a long-term commitment. In industries where downtime carries real cost and pressure, our customers rely on support that is practical, responsive and built around how their operation actually runs.
That understanding has shaped our approach for decades, ensuring equipment is backed by people who know the job, the conditions and the realities of working on site. Our service teams operate across Australia through a national branch network, supporting customers from commissioning through to maintenance, fault diagnosis and breakdown response.
This capability is reinforced by our national spare parts with more than $20 million in stock nationally. By keeping critical parts close to site, we help customers reduce downtime, protect productivity and keep operations moving when it matters most.
Through our Technical Institute, operators and technicians gain practical, hands-on training using real equipment in a controlled environment. The focus is on safe operation, maintenance best practice and early fault identification — knowledge that builds confidence, improves safety and helps teams get more from their machines every day.
As equipment matures, support takes on another role — protecting long-term value. Lincom works with customers on planned overhauls and refurbishment programs that restore performance, extend machine life and adapt equipment to changing operational or safety requirements.
This whole-of-life approach reflects what after-sales support means to us: accountability beyond delivery, reliability over time and partnerships built to last. For our customers, it provides certainty that their investment is supported not just today, but for years to come.
Corporate Brochure
Reliable equipment support across every stage of the lifecycle
Discover Lincom Group’s history, capabilities and commitment to supporting customers across the quarrying, mining, recycling, forestry, agriculture and environmental sectors. With a strong national branch network, the team provides equipment sales, hire, spare parts, field service and technical support across Australia.
Backed by experienced people, reliable equipment and responsive after-sales care, Lincom Group helps customers maximise productivity and reduce downtime. Its safety-first approach, technical expertise and ongoing training support deliver long-term value throughout the entire equipment lifecycle.
Why Customers Choose Lincom Group
Many Lincom Group customer relationships span decades. This longevity reflects a consistent approach to service, support and accountability. It’s an approach that has earned industry recognition, global awards and, most importantly, the loyalty of customers who continue to come back year after year.
Customers work with us because we:
- Take the time to understand their operation and objectives
- Supply equipment suited to Australian conditions and applications
- Spare parts and rapid response service to avoid unsafe downtime
- Technical advice on guarding, e-stops, fire safety, and machine access
- On-site commissioning support with safety checks
- Preventative maintenance programs to reduce risk
- Spare parts and rapid response service to avoid unsafe downtime
- Technical advice on guarding, e-stops, fire safety, and machine access
+ Our values
The values that guide Lincom Group
We continually strive to show a sustained commitment to our people and processes, innovation, outstanding product quality and exceptional customer service.
Our values shape the way we work, the way we support customers, and the way we continue to grow as a business. They sit behind every decision we make, from the equipment we supply to the partnerships we create.
Family-oriented
We value our people and the relationships we build. That means supporting one another, taking pride in what we do, and creating an environment where long-term relationships can grow, both within our team and with our customers.
Responsive
We understand the importance of timing and responsiveness. Whether it’s a question, a breakdown, or a new requirement, we act quickly and communicate clearly so our customers aren’t left waiting.
Ethical
We operate with honesty and transparency. Clear communication, fair dealings, and following through on our commitments are standards we hold ourselves to.
Collaborative
Collaboration is a big part of how we work. We listen, share insights, and work through challenges with our customers to arrive at solutions that are practical and effective.
Innovative
We’re always looking for better ways to do things. From the equipment we supply to the way we support our customers, we continue to adapt, improve, and bring forward-thinking solutions to the industries we work in.
Built to support long-term performance
Lincom Group delivers complete material processing support across sales, hire, service, parts and training. Whether you’re dealing with downtime now or planning your next stage of growth, our team can help you find the right solution.